PATIENT RESOURCES

Our New Patients can complete their Registration forms online.  Click on the link below to get started!

NEW PATIENT FORMS

IN-OFFICE DENTAL PLAN

Don’t have dental insurance?

No problem. We have a solution! We developed our own in-office dental assistance plan exclusively for our patients. Our In-Office Dental Plan is not a dental insurance. We created this program to promote your dental health and make our quality dental care affordable for our members without traditional dental insurance.

For a Lifetime Membership Fee of only $99 our members will receive:

  • Free X-Rays
  • Special Members Only Fees
Dental Clinic — Wilmington, DE — New Concept Dental

10% fee reduction on all preventive, basic, and major service to include:

  • Regular cleanings
  • Periodontal maintenance
  • Fluoride treatments
  • Sealants
  • Composite (tooth color) fillings
  • Crowns
  • Endodontic services (root canal therapy)
  • Dentures and partial dentures
  • Implants

15% fee reduction on all cosmetic service to include:

  • Veneers
  • Tooth whitening
  • Bonding for smile enhancement
  • Soft tissue laser enhancement

Additional savings on Membership Fees for added family members:

  • Spouse- $89
  • Child- $75

Membership will stay in effect for you, our patient, for as long as you wish as long as the membership requirements are maintained.

This is not “Dental Insurance”, it is a membership plan that provides discounts on all dental procedures. (Unfortunately no other discounts can be used with this plan)

REQUIREMENTS FOR MAINTAINING MEMBERSHIP:

If either of the following requirements are broken, the membership will be voided and will no longer be eligible for the membership benefits associated with this Dental Assistance plan. You must come in for the recommended Hygiene visits as directed by your dentist:

  • For routine care: cleaning and exam every six months
  • For patients with periodontal disease: periodontal maintenance every three months

You must give the office 48 hours notice to cancel/reschedule an appointment that you are unable to keep.

Guidelines:

  • Program only available to patients without Dental Insurance.
  • Discounts cannot be combined with any other discount.
  • The entire fee must be paid at the first visit. We cannot send monthly statements with this plan. We will be happy to set up a payment plan for you through Wells Fargo Financial services.

Advantage of our In-Office Dental Plan over Traditional Dental Insurance:

  • No claim forms to fill out
  • No monthly premiums
  • No deductible (usually $50 to $100)
  • No required pre-authorization
  • No exclusion on pre-existing conditions
  • No yearly maximum
  • No denial of coverage for cosmetic reasons
  • No 6-12 months waiting period before dental work can begin

Contact New Concept Dental today at 302-778-3822 to schedule your appointment, or call for more information about our Dental Assistance Plan.

PAY YOUR BILL

We accept most insurance plans, and payment plans through Care Credit for qualified patients.

Use the link below to apply or Pay Your Bill online using Visa, Discover, MasterCard, or American Express:

Privacy Policy: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address. We will not sell your personally identifiable information to anyone.

Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Refund Policy: Upon request, there will be a refund issued of any patient payments made on account that exceeded the cost of treatment rendered and/or lab expenses resulting in a credit balance on the patient’s account.

In addition, we will respond to any inquiries from credit card providers, or Care Credit regarding consumer complaints within 21 days of the date of inquiry. Every effort will be made to successfully comply with requests.

After verification of the account credit, the patient will be given the choice of leaving the credit to be used toward future work in their treatment plan or for upcoming appointments, or may request a refund. Refunds may take up to 30 days to process, although every effort will be made to refund the patient in a timely manner. Please call our office with any questions that you may have regarding our refund policy.

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